Linguatots Privacy Policy

Delivery Policy

At Linguatots we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised level of customer service. Please read on for more details about our privacy policy.

Controllers of personal information

Any personal information provided or to be gathered by Linguatots is controlled by Linguatots, 1 Camphill Gardens, Bishopton, Renfrewshire, PA7 5DQ.

What information do we collect? How do we use it?

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  1. When you order over the telephone, we take details regarding your name and address, telephone number and e-mail address (if available), delivery address and credit or debit card. This allows us to process and fulfil your orders and to notify you of the status of your order.

  2. We also ask for information regarding the age of your children, the languages you are interested in, and your own level of ability in the target language. This type of information enables us to be more specific in any future product information and promotional offers we may send to you.

  3. When you enter a contest or other promotional activity, we will ask for your name, address, telephone number and e-mail address so that we can administer the contest and notify winners.



How do we protect customer information?

  1. As required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given to us, in order to prevent unauthorised access.

  2. We utilise the services of a third-party Payment Service Provider, approved by our Merchant Bank, to ensure all on-line credit card details are handled securely.



Do we store information on web site visitors

We currently make use of "cookies" within our web site to enable the Customer to retrieve their basket contents on subsequent visits. This basket information remains available for customer retrieval for one month, after which it is discarded.

However, we do not store personal information relating to visitors to our web site until such time as you decide to place an order.

Will Linguatots disclose the information it collects to outside parties?

Linguatots does not sell, trade or rent your personal information to others.

Your consent

By using the Linguatots web site, or by placing an order by mail or by telephone, you consent to the collection and use of this information by Linguatots. If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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